Frequently Asked Questions

General

Orders & Payments

How can I pay for my order?
Aap apne order ka payment Cash on Delivery (COD) se kar sakte hain ya online payment bhi kar sakte hain. Online payment karne ke liye WhatsApp pe hume contact karein aur aap apna order place kar sakte hain. Online payment karne par aapko 10% discount milega.

Can I change my order after placing it?
Once aapka order place ho jata hai, unfortunately, hum changes allow nahi karte. Agar product defective ho, replacement milega.

Shipping & Delivery

How long does delivery take?
Pakistan me hamare products usually 3–7 din me deliver ho jate hain.

Do you ship nationwide?
Yes! Hum Pakistan ke har city me delivery provide karte hain.

Returns & Replacements

Can I return my product for a refund?
Sorry, Flexzee me refunds available nahi hain.

What if my product is defective?
Agar product defective ho, hum new product replace karte hain. Condition ye hai ke apko 24 hours ke andar WhatsApp pe inform karna hoga. Defective item collect kiya jayega aur new product deliver hoga.

Important: Humara focus hai aapko trusted, fast, aur easy replacement dena, taake shopping experience smooth ho.

Contact & Support

How can I contact Flexzee for help?
Humse contact karna easy hai. Email: flexzee.shop@gmail.com, WhatsApp: 0371-0210451, Address: Baldia Town, Karachi, Pakistan.

Security of Your Information

Hum aapke contact aur order details ko secure rakhte hain. WhatsApp aur email ke through aapke messages confidential rahte hain.