Privacy policy

Privacy Policy – Flexzee

Last updated: April 1, 2026

Flexzee operates this store and website, including all related information, content, features, tools, products and services, to provide you with a smooth shopping experience (the "Services"). Our store is powered by Shopify, which helps us deliver these Services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from Flexzee. By using our Services, you agree to this policy.

Personal Information We Collect or Process

We may collect the following information:

  • Name, address, shipping address
  • Phone number and email address
  • Order details (products you buy, cart items, etc.)
  • Communication details (messages, WhatsApp chats, emails)
  • Device info (IP address, browser, etc.)

Personal Information Sources

We collect information:

  • Directly from you (jab aap order place karte ho ya contact karte ho)
  • Automatically (cookies, website usage)
  • From Shopify and service providers

How We Use Your Personal Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding your order (WhatsApp / call / email)
  • Improve our store and services
  • Prevent fraud and keep transactions secure
  • Marketing (ads & promotions – aapko relevant products dikhane ke liye)

How We Disclose Personal Information

We may share your information with:

  • Shopify (store platform)
  • Courier companies (delivery ke liye, jaise TCS / Leopards / BlueEX)
  • Payment providers (COD confirmation etc.)

👉 Hum aapka data kisi bhi unnecessary third party ko sell nahi karte.

Relationship with Shopify

Our store is hosted on Shopify. They may collect and process your data to help us run and improve our store.

Third Party Websites and Links

Agar aap kisi external link par jate ho (e.g. social media), to unki policies un par apply hongi. Hum unki responsibility nahi lete.

Children's Data

Hamari website 18+ users ke liye hai. Hum knowingly children ka data collect nahi karte.

Security and Retention of Your Information

Hum aapke data ko secure rakhne ki puri koshish karte hain, lekin internet par 100% security guarantee nahi hoti.

Hum aapka data sirf utni der tak rakhte hain jitni zarurat ho (orders, legal requirements, etc.).

Your Rights and Choices

Aap ke paas rights hain:

  • Apna data access karna
  • Data correct karwana
  • Data delete karwana

Agar aap apni information change ya delete karwana chahte hain, to humse contact karein.

Complaints

Agar aapko koi concern ho regarding your data, to hume contact karein, hum help karenge.

International Transfers

Aapka data different countries me process ho sakta hai (Shopify system ki wajah se).

Changes to This Privacy Policy

Hum kabhi bhi is policy ko update kar sakte hain. Latest version hamesha website par available hoga.

Contact

Agar aapko koi sawal ho, to humse contact karein:

📧 Email: flexzee.shop@gmail.com
📱 WhatsApp: 0371-0210451
📍 Address: Baldia Town, Karachi, Pakistan