Shipping Policy

Last Updated: October 17, 2026

Thank you for shopping with Flexzee.shop — Step Up Your Lifestyle.

We aim to deliver your orders safely and as quickly as possible. Please read our shipping policy to understand our order processing and delivery process.

1. Order Processing

Once you place an order, we will begin processing it as soon as possible. For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.

After your order has been dispatched, we will share tracking details if they are available.

2. Delivery Time

We usually deliver orders within 4 to 7 business days after dispatch, depending on your delivery location and courier service.

Delivery may take longer due to public holidays, weather conditions, courier delays, or other unexpected circumstances. The delivery time is an estimate and is not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be shown at checkout or communicated before your order is confirmed. Free shipping may be available on selected products or orders when advertised.

4. Shipping Locations

Flexzee.shop currently delivers across Pakistan, subject to courier service availability in your area.

Delivery to remote areas may take additional time.

5. Order Tracking

If tracking is available for your shipment, we will share the tracking number or link after dispatch. Please allow some time for tracking information to update.

6. Correct Delivery Information

Please provide your correct name, phone number, city, and complete delivery address when placing your order.

If you need to update your details, contact us as soon as possible. Address changes may not be possible once your order has been dispatched.

7. Delayed, Lost, or Damaged Orders

If your order is delayed, appears to be lost, or arrives damaged, please contact us so we can review the situation and assist you.

If you receive a damaged, defective, or incorrect product, you must contact us on WhatsApp within 24 hours of delivery.

Please provide:

• Your order number

• A clear photo of the shipping label

• Clear photos or a video showing the issue

Please do not send any product back before contacting us. Verified issues will be handled according to our Return & Replacement Policy and applicable law.

8. Order Changes and Cancellations

If you want to change or cancel your order, contact us as soon as possible. We may be able to make changes before dispatch, but cancellation or changes cannot be guaranteed once the order has been shipped.

9. Digital Products

Digital products are delivered electronically, where applicable, so no physical shipping is required.

If you do not receive your digital product or experience a problem with your download, please contact us for assistance.

10. Contact Us

For shipping or delivery questions, you can reach us through:

Store: Flexzee.shop
WhatsApp: 03710210451
Email: flexzee.shop@gmail.com
Location: Karachi, Pakistan

We appreciate your trust in Flexzee.shop and look forward to serving you!

Flexzee.shop — Step Up Your Lifestyle.