Shipping Policy – Flexzee

Last updated: April 1, 2026

Thank you for shopping with Flexzee 💙
Humari koshish hoti hai ke aapko best aur fast delivery experience mile.

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Order Processing

• Orders usually 1–2 working days me process hote hain
• Order confirm karne ke liye hum aapse call ya WhatsApp par contact kar sakte hain
  👉 Please ensure number active ho — warna order delay ho sakta hai

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Delivery Time

• Estimated delivery time: 5-7 working days (Pakistan)
• Remote areas me delivery thodi late ho sakti hai

👉 Kabhi kabhi delays ho sakte hain due to courier issues — thora sabar karein 😊

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Shipping Charges

• Shipping charges checkout par show ho jate hain
• Kabhi kabhi hum free delivery offers bhi dete hain 🎁

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Order Tracking

• Order ship hone ke baad aapko tracking details mil jati hain
• Aap apna parcel easily track kar sakte ho

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Cash on Delivery (COD)

• Hum Cash on Delivery (COD) offer karte hain
• Payment aap delivery ke time rider ko karte hain

👉 Please exact amount ready rakhein taake delivery smooth ho

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Failed Delivery / Re-attempt

• Agar aap available nahi hote, courier دوبارہ attempt kar sakta hai
• Bar bar unavailable hone par order cancel ho sakta hai

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Important Notes

👉 Order confirm hone ke baad cancellation possible nahi hoti

👉 Delivery delay par Flexzee directly responsible nahi hoga (courier issues, weather, etc.)

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Damaged / Defective Items ⭐

• Agar aapko product defective mile:
  👉 24 hours ke andar WhatsApp par contact karein
• Proof (image/video) dena zaroori hai
• Aapko free replacement milega

👉 Jab replacement deliver hoga, usi time defective item collect ho jayega

❌ Refund available nahi hai

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Contact Us

Agar koi sawal ho:

📧 Email: flexzee.shop@gmail.com
📱 WhatsApp: 0371-0210451